What is a Managed Apple ID?
A Managed Apple ID is very similar to your personal Apple ID that you may already be familiar with but the only difference is that this Apple ID is managed by your company’s IT department instead of by you and Apple. There are a couple of notable points to make regarding Managed Apple ID’s:
- You cannot share the same email for your Personal Apple ID with your Managed Apple ID
- The Managed Apple ID will only be used on your work Apple devices
- You will not be able to download your own applications from the App Store with a Managed Apple ID
- Not all iCloud features will be supported with a Managed Apple ID
Your Company is Reclaiming Their Domain
If the Apple ID you are currently using is a “personal” Apple ID and the email address is your company’s domain (work email) rather than a personal email, it creates a problem for your company. Because your company needs to be able to use their own domain for business-related purposes, they will need to “evict” all personal users currently utilizing a Personal Apple ID with a company domain email address. The company will need to be able to distribute “Managed” Apple ID’s to certain users, and can’t do so when there are people using the company’s emails for their personal Apple ID. To solve this, the company will be going through the process of “reclaiming” their domain.
What this means for you:
This is a change in the organization which will only affect certain users. If you currently use an iPhone or other iOS device along with an Apple ID or iCloud Account that ends in YourCompany.com, you are affected and must take action.
What do I need to do to?
If you are a user affected by this change, you will receive an email from Apple, notifying you that an organization (Your Company) has claimed your current account’s email address. You must follow the instructions in the email to change your existing Apple ID Email to something else, to a personal email account instead, of a work account. This process will only change the email for your account and no other information about your Apple ID or iCloud.
You can use any other personal email address you already own such as Gmail, Yahoo, or AOL for example. You will also have the option of creating a new, iCloud.com email if you don’t already have a personal email available.
Unlikely, but keep in mind if you use iMessage:
iMessage mostly works by using your Phone Number combined with your devices to send and receive messages, however, old school iMessage would rely on your Apple ID as well. In case you find that some people are struggling to reach you or you appear as “unknown contact” on someone else’s iPhone, you may need to notify your associates or iMessage contacts of your new email address (Apple ID) change.
For more information, please see this quick article posted by Apple:
Making Requests for your Managed Apple ID
From time to time, you may need to make a request for new application or feature for your managed Apple Device, or your Managed Apple ID, such as requesting applications, services, etc.
To submit a request for adding or modifying a service to your iPhone or Apple ID / iCloud, please reach out to us at [email protected] with a description of what you’re trying to achieve or the app you wish to install.
