Retirement Facilities

At Umbrella IT, we are very familiar with and understand how CCRCs encompass a full spectrum of lifestyle, care, and experience for their members, and we're equipped to provide technology solutions for every aspect. We champion resident independence by supporting and implementing robust member solutions and technology, infrastructure monitoring for the facilities, and enabling staff to effectively engage with residents and efficiently perform their job duties.

Our services are designed to empower residents across various care settings, from those living independently to those in Assisted Living, Memory Care, Skilled Nursing, Specialty Care, and even Home Health Services. We provide:

• Secure and efficient infrastructure: We ensure seamless connectivity and robust ePHI security for nursing staff and remote workers, backed by our 24/7 live support for uninterrupted care.
• 24/7 Support for Staff: Our round-the-clock support ensures that staff and residents in Assisted Living facilities have immediate assistance for any tech-related concerns, fostering a secure and reliable environment.
• Tech Empowerment Classes and Personal Assistance: For independent members with a keen sense of technology, we offer classes and private support to enhance their tech proficiency, allowing them to live autonomously and confidently.
• Customized Tech Solutions: For Independent, Memory Care, Skilled Nursing, and Specialty Care facilities, we understand the technologies that modern CCRCs need to provide cutting edge support to their residents and staff. We have a breadth of experience supporting the specific needs of each setting; from facility wide digital displays, to intuitive tech for residents with dementia, to advanced tools for diverse medical care.

By partnering with Umbrella, CCRCs can offer a seamless tech experience that resonates with the diverse needs of their communities, ensuring that every resident, caregiver, and staff member is supported, empowered, and appreciated. We're not just a service provider; we're a partner in enhancing the quality of life and care through technology.

We take pride in our independent members who possess sharp minds and use technology on a daily basis. Living autonomously, free from the need for facility care, we empower them when they need help with regularly scheduled tech support classes and optional, private technical assistance. The best part? Your community management receives all the gratitude and recognition!

Elevate your internal staff and operations with our technical expertise, infrastructure, and compliance services, and then extend this benefit to your community by offering our services under your brand! Our Member Support Service is designed to provide comprehensive IT support to your residents. This service not only enhances their tech skills but also fosters a sense of independence and confidence in their daily lives.

Just like our offering for Independent Living Communities, we extend our support to staff and the broader community to cultivate a tech-friendly atmosphere. For Assisted Living facilities, where hands-on assistance is paramount, we give special attention to your nurses, 24/7. We're committed to supporting and empowering caregivers, staff, and physicians with rapid response times for any tech-related issues. This ensures issues are resolved swiftly, creating a secure and dependable environment for your residents.

For Memory Care, Skilled Nursing, and Specialty Care facilities, we offer a robust support system tailored to the unique needs of each setting. Our 24/7 live support is always on hand, monitoring to ensure technology functions smoothly, crucial for minimizing disruptions and maintaining a secure, familiar environment for residents.

We understand the critical role of technology in patient care. Wherever diverse medical needs are demanded, we provide customized IT services, ensuring caregivers have the best tools at their fingertips, allowing for better patient outcomes and a smoother care delivery.

Our commitment is to empower your staff with the knowledge and support they need to leverage technology effectively, ensuring that your residents receive the best care possible in a tech-enabled environment.

We place a high emphasis on secure and effective management of home healthcare services. We ensure that your nurses are equipped with dependable connectivity, establish stringent ePHI security protocols, and offer round-the-clock live support to swiftly tackle any technical issues that may arise during their visits.

We facilitate securing mobile devices and applications that enable nurses to access patient information and communicate with the care team securely while on the move. Our ePHI security measures are designed to protect patient data, adhering to the highest standards of privacy and compliance.