World Class Support

The relationship with Umbrella IT has been one built on professionalism, expertise, and friendly service. Your collaborative approach and willingness to understand our unique business needs have made our interactions both positive and productive.

The many projects you have assisted us with have always exceeded expectations and your expertise played a big role in achieving our goals and along with that, the strong follow-up support.

Umbrella IT provides InDepth Environmental with all of our IT support at locations on both the east and west coast. Their customer service, knowledge, and response times and ticket resolutions are top notch and best in the industry. The help with hardware and software solutions and set-ups saves us time and money and allows us to focus on our primary business. The support they provide with their UCONNECT Platform ensures we are safe from cyberattacks, everyday monitoring, and back-up data recover and as a results we have had no issues with security or other downed system concerns.

Umbrella has helped us “know what we didn’t know” over the past 3 years. They have been a tremendous resource in enhancing and protecting our Company. As a government contractor they have been proactive in providing us with NIST compliance services before we even knew what that was. Thanks to them, we are way ahead of the curve and extremely safe.