Umbrella IT Group delivers managed IT services in Jacksonville, Florida. Whether your office is Downtown, at the Beaches, or in Southpoint, we bring enterprise-grade solutions with the personal touch you want from your local IT team.
uCONNECT Complete gives you access to a full enterprise IT department for a predictable fee. This includes 24/7 monitoring, unlimited helpdesk support, proactive maintenance, and a virtual Chief Information Officer (vCIO) in your corner. Your team stays focused on the work that drives revenue, while we handle your IT needs.
Our reach doesn’t stop at the city line, either. We support clients across Orange Park, Gainesville, St. Augustine, Southern Georgia, and as far west as Tallahassee — plus fully remote operations nationwide, backed by a 24/7 support SLA. Quality, white-glove service, no matter where you are.
With Umbrella IT Group, you get a vCIO without the C-suite salary. We provide top-level guidance, find opportunities to boost efficiency, and build technology roadmaps that forecast your budget. Plus, we're local, with a one-hour response time guaranteed. Whether you want remote support or on-site assistance, we're ready to provide the IT help you need, when you need it.
Our monitoring systems watch your network, servers, and workstations around the clock. We patch vulnerabilities, improve performance, and resolve potential issues before they impact your operations. Your technology just works.
The uCONNECT stack includes all the IT tools and expertise your business needs to compete:
We build solutions around your goals and compliance requirements, so you can see your technology investment deliver real value.
Your business is only as good as its last backup, and the backup is only as good as how well your disaster recovery plan is orchestrated.
We offer four uCONNECT service tiers, so there's an option designed with each stage of your organization's growth in mind.
*May require external hardware, licensing, third-party services billed separately, or a project for setup.
Our clients choose us for reliable IT expertise, available around the clock. They stay with us because we're a local partner you can always count on for:
And we put it in writing: the Managed IT Service Level Agreement holds our feet to the fire. We triage alerts and requests around the clock — holidays included — so you’re never without someone to call.
Umbrella IT Group is your trusted local team for managed IT services in Jacksonville. Contact us today or request a confidential risk assessment to get started.
Email: sales@umbrellaITgroup.com
Sales: 904-930-4261
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