Managed IT Services in Jacksonville

Umbrella IT Group delivers managed IT services in Jacksonville, Florida. Whether your office is Downtown, at the Beaches, or in Southpoint, we bring enterprise-grade solutions with the personal touch you want from your local IT team. 

uCONNECT Complete gives you access to a full enterprise IT department for a predictable fee. This includes 24/7 monitoring, unlimited helpdesk support, proactive maintenance, and a virtual Chief Information Officer (vCIO) in your corner. Your team stays focused on the work that drives revenue, while we handle your IT needs.

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Umbrella IT - UCONNECT Complete - Flagship Product

Your Jacksonville Managed Service Provider

With Umbrella IT Group, you get a vCIO without the C-suite salary. We provide top-level guidance, find opportunities to boost efficiency, and build technology roadmaps that forecast your budget. Plus, we're local, with a one-hour response time guaranteed. Whether you want remote support or on-site assistance, we're ready to provide the IT help you need, when you need it. 

Our monitoring systems watch your network, servers, and workstations around the clock. We patch vulnerabilities, improve performance, and resolve potential issues before they impact your operations. Your technology just works. 

What's Included in uCONNECT Complete?

The uCONNECT stack includes all the IT tools and expertise your business needs to compete:

Unlimited Helpdesk

Expert support, any time.

Cybersecurity

Advanced threat protection and detection.

Cloud Management

Secure infrastructure that grows with you.

We build solutions around your goals and compliance requirements, so you can see your technology investment deliver real value.

What Does uCONNECT Cost?

We offer four uCONNECT service tiers, so there's an option designed with each stage of your organization's growth in mind.

Compare Service Tiers

Plan Comparison Chart

Expand each section to see differences

Basic
Service Industry Businesses

$800/m
Standard
Small to Medium Businesses

$170/user
Advanced
Security Concious Businesses

$210/user
Compliance
Corporations & Regulatory

$250/user

Basic
Standard
Advanced
Compliance
Modern Cloud Printer Deployment & Management

90 Days

90 Days

Basic
Standard
Advanced
Compliance
WISP Development and Yearly Review
vCSO & vCIO Advising Services
Optional

*May require external hardware, licensing, third-party services billed separately, or a project for setup.

Why Choose Umbrella IT for Managed IT Support?

Our clients choose us for reliable IT expertise, available around the clock. They stay with us because we're a local partner you can always count on for:

  • Clear communication: We're fluent in geek, but we speak your language, too. We skip the jargon to make the tech make sense.
  • Transparent pricing: One flat rate. No surprise invoices. Enjoy peace of mind when budgeting so you can invest in the areas of your business that matter most.
  • Industry expertise: Our team has specialized knowledge in healthcare (HIPAA and HITECH compliance), finance, and logistics. We know how to make IT work for your industry.

Umbrella IT Group is your trusted local team for managed IT services in Jacksonville. Contact us today or request a confidential risk assessment to get started.

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