Umbrella IT Group - Managed Services Provider in Jacksonville Florida

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Business Phone & VoIP Services

Business Phone Services for Jacksonville and the First Coast

The Power of Unified Communications

uConnect Voice is a Unified Communications as a Service (UCaaS) platform — a business phone system for companies of any size, starting or growing. Whether your team is on-site, remote, or split between the two, it works with the phones you already own: mobiles, softphones, desk phones, computers. Any SIP or app-running device is welcome.

Untether yourself from a physical location and take business calls anywhere. Completely hardware-less business phones, SMS, conferencing, and virtual fax — all you need is internet.

We’re a Jacksonville MSP, so this isn’t a phone system you buy and then figure out alone. Our First Coast business phone services come with a local team that designs the phone tree, provisions the devices, and supports the system after it’s live — whether you’re in Jacksonville, St. Augustine, Flagler County, or anywhere across Northeast Florida.

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Umbrella IT Group - uConnect Voice business phone system

VoIP Services Florida Businesses Rely On

Geo-redundant, SOC2-certified data centers allow us to provide optimized coverage, service and support with 99.9% uptime, real-time load balancing and active failover for disaster recovery.

Jacksonville

FLORIDA

Secaucus

NEW JERSEY

Las Vegas

NEVADA

Dallas

TEXAS

Atlanta

GEORGIA

Umbrella IT Group - uConnect Voice - Hardware and Software Features and Integrations

Works With What You Already Have

Microsoft Teams as your phone, SIP desk phones, softphones, and fax ATAs for the machine nobody will let you retire. Business SMS with 10DLC compliance, auto attendants, call queues, and phone trees built to your logic.

Enterprise-Grade Reliability

uConnect Voice runs from multiple North American data centers with real-time load balancing and automatic failover across eight major carriers. If an ISP, a data center, or a carrier drops, your calls take the next available path instead of dying.

Umbrella IT Group - uConnect Voice - Highly available and reliable phone systems

Umbrella IT Group - uConnect - World Class Support

Legendary Support

Our managed VoIP services don’t stop at handing you a login. We design it, configure it, and support it — same-day remote and on-site, 24/7. Check the onsite support row in the table below: every competitor scores a 0 or a 1. That’s the whole reason to buy a phone system from an MSP.

uConnect Voice vs. The Field

Here’s how we stack up against the systems you’re probably also looking at.

Choosing the right phone system for your business is crucial, and we understand that you're faced with several options.
As you explore the possibilities, consider this comprehensive comparison that highlights the key features and cost-effectiveness of leading brands in the industry, compared to uConnect Voice.

This comparison table includes industry giants like 3CX, Ring Central, Vonage, 8x8, Nextiva, Cisco, and we've meticulously scored each feature on a scale from 0 to 5 to give you a clear understanding of what each service offers, as well as categorized costs into four distinct brackets.

VoIP FEATURE & COST COMPARISONS

3CX PBX

Ring Central

Vonage

8x8

Nextiva

Cisco

Comcast

UCONNECT Voice

Reliability

Remote Support

Onsite Support

Customizability

Feature-Richness

Start-Up Costs

$ $ $

$ $

$ $ $ $

$ $ $

$ $

Maintenance Costs

$ $ $

$ $

$ $ $

$ $ $ $

$ $

Technology Refresh Costs

$ $ $ $

Overall Average Costs

$ $ $

$ $

$ $ $

$ $

$ $ $ $

$ $

Zero being non-existent & Five being best-in-class

Low Costs ($), Average Costs ($$), Above Average Costs ($$$), & Extremely High Costs ($$$$)

Umbrella IT Group - uConnect Cybersecurity - Incident Response and Disaster Recovery Planning

Compare Us to Our Competition

We know they exist, so let's make this easy!
Learn more about the differences in services between uConnect Voice and who you should be comparing us to.

Let's Compare

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