Technology that
feels effortless.

Technology that
feels effortless.

Umbrella IT Group is more than the company you turn to when something breaks. We're your strategic IT partner and understand the high stakes of your industry. Seriously.

Haven't you had enough yet?

Our proactive support helps address various challenges you face, including:

Downtime

Interruptions can be costly. They also prevent access to EHRs and other systems in the healthcare setting, which can influence resident care.

Compliance

You must abide by various requirements, including the Health Insurance Portability & Accountability Act (HIPAA). We can help you navigate this complexity effectively.

Strategy

With ever-changing technology, you need a managed service provider that can offer a business technology roadmap, so your investments drive growth.
Nurse at Senior Living Home sharing technology

Built for Lifecare and Senior Living

Unlike generalist IT providers, we specialize in managed IT for healthcare. We understand that you need senior living IT solutions that operate 24/7. Our team is also familiar with regulations from HIPAA, Health Information Technology for Economic and Clinical Health (HITECH), and the Payment Card Industry Data Security Standard (PCI DSS). Our long track record in IT support for retirement communities and other lifecare environments enables us to understand and respect the nuances of these settings. 

Our vCIO Services

Through our uConnect services, we serve as a Virtual Chief Information Officer (vCIO), creating a bridge between the server room and boardroom. You gain strategic guidance without the need for a C-level executive. Our services help you achieve predictable technology costs, and you gain a partner that speaks the language of business. 
Umbrella IT - UCONNECT - World Class Support

24/7 US-Based Support That Actually Supports You

If you're looking for a business IT support service company, we can help you with uConnect Complete. This fully managed, white-glove IT support includes proactive maintenance and a rapid-response helpdesk to keep your daily operations running smoothly. As a local company, we can respond to all tickets and requests within one hour. 

Umbrella IT - UCONNECT Cybersecurity - Compliance as a Service

Always Audit-Ready With Our Unified Control Framework

Our Unified Control Framework is part of our uConnect Security Services. With this Framework, we map your security controls to the regulations you need to comply with to meet HIPAA, PCI, and other requirements. These and other automated compliance monitoring features make compliance easier and build a competitive shield for your operations. 

Umbrella IT - UCONNECT Voice - Hardware and Software Features and Integrations

Connecting Your Care Community

We also offer uConnect Cloud and uConnect Voice. Enable secure access from anywhere with our cloud services. We can handle migrations and ongoing management of your essential files. Our team can also implement enterprise-grade voice-over-IP (VoIP) solutions to keep staff, residents, and family members connected.

Umbrella IT is in Jacksonville Florida

Jacksonville's Healthcare IT Specialists

We're headquartered in Jacksonville and serve many healthcare and senior living businesses throughout Northeast Florida and Southern Georgia. As a local partner, we understand your area's specific needs and provide reliable, fast IT support in Jacksonville, Florida, and beyond when you need it. 

smiling-technician-at-Umbrella-IT-Solutions

Secure Your Care Environment

We give you the freedom to focus on residents and patients while we handle compliance and system reliability. Reach out to discuss your needs with us, or schedule a risk assessment to gain insights into your security posture.

TESTIMONIALS

The relationship with Umbrella IT has been one built on professionalism, expertise, and friendly service. Your collaborative approach and willingness to understand our unique business needs have made our interactions both positive and productive.

The many projects you have assisted us with have always exceeded expectations and your expertise played a big role in achieving our goals and along with that, the strong follow-up support.

Kendall Bryan
Director of Health Services, Vicars Landing
TESTIMONIALS

Umbrella IT provides InDepth Environmental with all of our IT support at locations on both the east and west coast. Their customer service, knowledge, and response times and ticket resolutions are top notch and best in the industry. The help with hardware and software solutions and set-ups saves us time and money and allows us to focus on our primary business. The support they provide with their UCONNECT Platform ensures we are safe from cyberattacks, everyday monitoring, and back-up data recover and as a results we have had no issues with security or other downed system concerns.

Joe
CEO, Indepth Environmental Inc
TESTIMONIALS

Umbrella has helped us “know what we didn’t know” over the past 3 years. They have been a tremendous resource in enhancing and protecting our Company. As a government contractor they have been proactive in providing us with NIST compliance services before we even knew what that was. Thanks to them, we are way ahead of the curve and extremely safe.

Richard
CEO, Workplace Solutions Inc

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