Making the Clear Choice: Your Ultimate Business Communication Solution
Choosing the right phone system for your business is crucial, and we understand that you're faced with several options.
As you explore the possibilities, consider this comprehensive comparison that highlights the key features and cost-effectiveness of leading brands in the industry, compared to UCONNECT Voice.
This comparison table includes industry giants like 3CX, Ring Central, Vonage, 8x8, Nextiva, Cisco, and we've meticulously scored each feature on a scale from 0 to 5 to give you a clear understanding of what each service offers, as well as categorized costs into four distinct brackets.
Zero being non-existent & Five being best-in-class
Low Costs ($), Average Costs ($$), Above Average Costs ($$$), & Extremely High Costs ($$$$)
They have very competitive Pricing. Of course--they’re Comcast
You might already be getting internet from them, so they’ll give you a bundle deal!
Dealing with customer service for changes, incidents or general support
Less than reliable or equivalent to their other services
Lacking on deployment flexibility and more advanced features
Support provided only for Comcast hardware
Requires you to use their hardware - Comcast phones, etc
Unmatched phone and on-site support
Hardware flexibility
Tons of features and customizability
By far, the cheapest option
Lots of features and customization
Runs on many, inexpensive platforms
Very DIY-esque PBX system. Will need a dedicated expert to manage it
3CX-specific software is difficult for even IT experts to manage, with many pitfalls
Multi-platform but runs poorly / unreliably on most hardware. Redundancy and continuity setup is needed for reliability
History of crashes, random errors, dropped calls, unexplained issues. Has been the target of a major security incident: 3CX Supply Chain Attack
Hidden, unexpected costs and headaches for additional hardware, server hardware upgrades, support maintenance agreements, user software licensing, & refresh cycles
Same level of (if not more) customizability
4 major data centers across the United States for reliability and continuity
More expensive but significantly less headache
White glove experience vs DIY
(Formerly known as) the industry standard
Pioneered the business phone system space
Highly-rated remote support (if you have an SLA support agreement)
Mobile techs or partners for on-site visits available
Most expensive platform and demands a major price premium, and is only compatible with 1st-party solutions:
Cisco hardware
Cisco licensing
Annual maintenance agreement renewals
Support agreements
Model Cisco’s top-of-the-line service experience, but for a fraction of the cost
More hardware and integration flexibility
No surprise licensing or additional support and maintenance agreements
Middle-of-the-road pricing and features
Selective hardware compatibility
May be missing important features
Use cookie-cutter templates, categorization or ‘one size fits all’ solutions for everyone
Heavily delayed or lackluster support
White glove-level service
Maximizing features while minimizing costs
Same-day remote and on-site, 24/7 support
Email: [email protected]
Sales: 904-930-4261
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