In modern healthcare, patient outcomes depend on technology availability. Every minute a clinician spends with a patient is vital, and seamless technology ensures that time is maximized. For First Coast healthcare organizations, IT is about building a reliable infrastructure that allows your medical team to focus entirely on their clinical duties. Umbrella IT Group partners with you to ensure your technology actively supports your mission of delivering exceptional care.
Workforce retention is a top priority for medical executives, and the right technology is a powerful tool for job satisfaction. According to Healthcare IT News in 2026, efficient workflows are key to supporting doctors and reducing administrative fatigue. We act as your virtual Chief Information Officer (vCIO) to deliver these efficiency wins.
We optimize your clinical environment to create a frictionless experience. This means enabling fast, single-sign-on access and secure tap-and-go authentication that eliminates repetitive logins. Providers can move securely between exam rooms with instant access, ensuring your EMR is as fast as your care without compromising patient data.
Investing in these improvements is a proven growth strategy. MGMA Stat reported in 2025 that 30% of medical group leaders are prioritizing health IT investment specifically to support and retain their workforce. By giving your team secure, reliable, high-speed tools, you empower them to perform at their best every day.
We deliver tailored healthcare IT services that Florida organizations trust to keep their operations running smoothly. Our team understands the unique needs of medical practices and facilities, provides expert advice, implements technology in accordance with industry standards, and offers first-line support for your IT environment.
We facilitate vendor communications — including with platforms like PointClickCare — to ensure projects run smoothly, act as your advocate in vendor interactions, and coordinate IT projects with your best interests in mind, especially when serving as your vCIO.
Our comprehensive support also extends to telehealth infrastructure. We ensure your network has the capacity and stability to support high-definition video consults with crystal-clear quality. For providers on the go, we deploy secure mobile access solutions that allow safe, convenient review of patient charts from various devices.
In healthcare, regulatory compliance is central to patient safety and operational integrity. Unlike generic IT services, our healthcare IT solutions are designed to meet the specific demands of HIPAA, HITECH, and HITRUST CSF. We understand that compliance is not just an obligation, but a bedrock for patient trust and uninterrupted care.
Our experts build, monitor, and manage IT systems to support the full spectrum of healthcare needs, from EHR and telehealth platforms to secure messaging and remote access for clinical staff. We implement layered security frameworks that not only protect sensitive PHI but also align with leading frameworks such as NIST, PCI, ISO, and more — ensuring your systems are ready for audits, regulatory updates, and the challenges of modern healthcare delivery.
We guide you through every phase: risk assessments, technical safeguards, incident response, and ongoing compliance management. By partnering with us, you create an environment where providers can focus on patient care, confident that their digital infrastructure is compliant, resilient, and secure.
Umbrella IT Group serves a wide range of medical organizations across the First Coast. From Jacksonville and St. Augustine to Gainesville, our local team provides rapid on-site response when hardware support is needed. We act as the central technology partner for:
Give your best clinicians the world-class technology they deserve. Transform your IT environment into a clinical asset that drives efficiency and improves patient throughput. Schedule a risk assessment with us today to discuss your clinical workflow needs.
Our comprehensive HIPAA compliance solutions go beyond simply meeting the minimum requirements. We offer a robust suite of services designed to safeguard electronic Protected Health Information (ePHI) throughout your entire organization and we help your organization meet HIPAA standards throughout all of your operations.
We recognize that every healthcare organization has unique needs. Our experienced team will work closely with you to develop a customized HIPAA compliance plan that addresses your specific data requirements, security vulnerabilities, and ensures an all-around compliance-focused culture.
Annual risk assessment and gap analysis will identify potential weaknesses in IT infrastructure and data security practices. Work with us on your WISP (or SSP), update your HIPAA policies and procedures, and ensure your facilities align with the latest regulations.
Our proactive, multi-layered approach combines security tools, resources and proactive, 24/7 services, minimizing the risk of costly HIPAA violations and associated penalties, meaning you can save time and resources to allow you to focus on delivering exceptional patient care.
Compliance will include implementing role-based access controls (RBAC) to ensure staff only have access to the ePHI they need to perform their job duties. We facilitate and implement multi-factor authentication (MFA) for added security, requiring a secondary verification step beyond just a username and password, minimizing the risk of unauthorized access and data breaches.
We implement real-time user activity monitoring to track access to ePHI and identify any suspicious activity. Your data will remain safe and compliant with detailed audit logs that can be used for compliance reporting, investigations, and proactive threat hunting and management.
We’ll help you develop your very own Incident Response Plan, Disaster Recovery Plan, and WISP or SSP (Written Information Security Plan or System Security Plan). These are some of the most important pillars of your compliance with HIPAA framework.
Our dedicated team is always on call, ready to answer your questions, troubleshoot issues, and provide expert guidance – any time, day or night. This ensures a rapid response to emergencies, minimizes downtime, and empowers your staff to confidently navigate HIPAA compliance challenges.
We'll provide comprehensive HIPAA training for your staff to raise awareness and understanding of their compliance responsibilities. By investing in employee HIPAA training, you foster a culture of security and minimize the risk of human error – a critical component of robust HIPAA compliance.
Our flagship package is the ultimate solution for organizations seeking the pinnacle of security standards and adherence to stringent compliance regulations.
Email: sales@umbrellaITgroup.com
Sales: 904-930-4261